Released on = January 16, 2006, 9:06 am

Press Release Author = The Academy of Healthcare Revenue

Industry = Healthcare

Press Release Summary = New research on Patient-Focused Point of Service Collections
Best Practices

Press Release Body = FOR IMMEDIATE RELEASE
Contact: The Academy of Healthcare Revenue 888-700-5223 888-700-5959
contact@healthcarerevenue.org www.healthcarerevenue.org
New Best-Practice Research on Patient-Focused Point of Service Collections
Madison, WI, January 13, 2006 - The Academy of Healthcare Revenue is proud to
announce the release of a new installment in its Best Practice Series. The
publication, entitled Patient-Focused Point of Service Collections, investigates
best practices and strategies hospitals can implement to significantly improve their
capture of patient payments at point of service. The Academy developed this
publication in response to the large demand from its members and the healthcare
industry as a whole for information on upfront collections.
The purpose of The Academy's research into point of service collections was to help
show healthcare providers how to maintain a patient-focused approach when collecting
patients' balances before they are discharged, thus enabling these facilities to
improve their financial health. The research features strategies including:
How to make an internal point of service collections culture change
Developing a consistent methodology for collecting balances
Following appropriate collection protocol in the ED
Effectively monitoring collections to improve staff performance
Each of these strategies features real-world case studies illustrating how
facilities throughout the U.S. have implemented these best practices to achieve
significant results. Patient-Focused Point of Service Collections also examines the
financial and public relations impact that hospitals can expect when adopting a
patient-focused point of service collections culture.
This publication and other installments in the Best Practice Series are available to
members of The Academy of Healthcare Revenue. Other Best Practice titles include
Reducing Uncompensated Care, Resolving Third-Party Payment Discrepancies, and
Managing Accounts Receivable.
For hospitals that wish to receive additional information about Patient-Focused
Point of Service Collections or other installments in the Best Practice Series,
contact The Academy by calling 888-700-5223 or emailing
contact@healthcarerevenue.org.
MADISON, WISCONSIN . PHONE: 888.700.5223 . FAX: 888.700.5959 .
WWW.HEALTHCAREREVENUE.ORG

Web Site = www.healthcarerevenue.org

Contact Details = The Academy of Healthcare Revenue
1.888.700.5223